Fractional Technology Support

Affordable technology support that's proactive, not reactive

A dedicated technology team for growing businesses — without a full-time hire. We monitor, maintain, and manage your systems so breakdowns become rare, and add senior strategic guidance whenever you need it. Flexible and scaled to SMB budgets.

< 2 hrs
Avg response time
24/7
Uptime monitored
98%
Client satisfaction
89%
Issues resolved same day

Everything your team needs to stay productive

Responsive Support

Business-hours support via Slack, email, and video call. Response SLA included in every plan.

Proactive Monitoring

We watch your infrastructure before it breaks. Uptime monitoring, alerting, and preventive maintenance.

Software & Tool Management

License management, updates, onboarding/offboarding, and vendor coordination — all handled.

Incident Response

When something breaks, we're the first call. Fast triage, root cause analysis, and resolution.

End-User Support

Your team gets expert help for day-to-day tech issues — so they stay focused on their actual jobs.

Security Baseline

MFA enforcement, access reviews, security policy documentation, and basic compliance guidance.

Support tiers

Essential

Up to 10 hrs/month

SLA: Next business day

  • Email & Slack support
  • Software troubleshooting
  • License tracking
  • Monthly check-in call
Most Popular

Business

Up to 30 hrs/month

SLA: 4-hour response

  • Priority Slack & video support
  • Proactive infrastructure monitoring
  • Vendor management
  • Onboarding / offboarding support
  • Quarterly security review

Enterprise

Unlimited

SLA: 1-hour response

  • Dedicated support contact
  • 24/7 critical incident coverage
  • Full IT lifecycle management
  • Custom SLA agreement
  • Monthly executive IT briefing

Free strategy call — no commitment.